Ioannis RouvasIT & Web Expert




rοuvasi [at] gmail.cοm
PHONE NO+30 6947 120395

About Me

/Who Am I

A dedicated IT professional with more than 22 years’ experience managing enterprise implementations of IT and automation projects, expert in gathering, analyzing and defining business and functional requirements, designing processes, workflows and solutions for IT systems and networks.


  • Project Management
  • Risk and Change Management
  • Web Analytics and SEO
  • Corporate Cybersecurity Management
  • Incident Response and Advanced Forensics

Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.

- Aristotle -



90%Web Analytics / SEO
75%Project Management


/My entire career

01/01/2017 - Present

ICT / CRM Consultant

Roche Diagnostics (Hellas) S.A.

ICT Local Service Desk, Web Expert / Analytics Expert, Salesforce1 CRM Administration

Project REXIS Country Project Manager

Roche Diagnostics (Hellas) S.A.

SalesForce Cloud platform CRM solution for Customer Support and Technical Services.
Lead the Country CRM roll-out , Change Management, Application Lifecycle Management, Business Process analysis, Team Management, Key User Trainer

01/05/2016 - 31/12/2016
01/10/2013 - 31/07/2015

Senior Workflow & Lab IT Solutions specialist

Roche Diagnostics (Hellas) S.A.

Manage large-scale company's pre/meta-analytical automation and Lab IT middleware solutions for hospitals and private clinics. High Standard Process mapping and workflow consultation for Lab Automation.

Workflow & Lab IT Solutions specialist

Roche Diagnostics (Hellas) S.A.

High standard consulting services for Workflow and IT solutions

01/11/2007 - 30/09/2013
1/1/2002 - 31/10/2007

Senior L.I.S. – Blood Bank Solutions Specialist

Computer Control Systems SA (C.C.S.)

Installation, Configuration and support for L.I.S. solution MediLAB and Blood bank solution eAIMA

Customer consultancy and training.

Laboratory Information Systems Specialist


 Installation and support of in house L.I.S. solution, Customer Training and Support, Over 100 installations Nation wide

01/01/1995 - 31/12/2001

Response International

Customer Service Plus

Hellenic Management Association

Emotional Intelligence to the Workplace


Athens chamber of commerce and industry

Business Certification as Informatics Professional

Microsoft Official Curriculum

Supporting Microsoft Windows In the Enterprise


Microsoft Official Curriculum

Administering Microsoft Windows

1990 - 1993

1st Technical and Professional Lyceum of Halandri

Technical High School, Electrical and Electronics Engineering.



I had the pleasure and the honour to work closely with Mr. Ioannis Rouvas for over 7 years and from different positions within Roche Diagnostics (Hellas) S.A.Ioannis joined the Lab Organization on Nov. 2007. He brought with him the much needed of expertise of IT in the field of IVD and skills that helped the Lab Organization dept move forward in a very competitive landscape. Most importantly he was quickly integrated in the team and the environment of a multinational company. Ioannis is a person you know you can rely and count on. He performs his duties at all times with a high degree of professionalism and is a real team-player. Ioannis is always keen to learn new things and adapt.
I strongly recommend Ioannis to any potential employer, not only for his skills and expertise but also for his dedication, passion, integrity and excellent character.
Angelos Evangelopoulos,
Head of Professional Services,
Roche Diagnostics (Hellas) S.A.
Ioannis was member of the Lab Organization Team from 11/2007 to 7/2015. We worked together on daily basis.

During that time, Ioannis proved to be incredibly helpful and knowledgeable. He maintained enduring, value-driven relationships with the stakeholders of the company and managed to overcome obstacles with flexibility applying the highest professional standards.

His main duties included implementation and after sales support of Lab Automation and IT solutions. As a consultant he offered high standard services on systems optimization by utilizing advanced simulation tools for data analysis.

At Vioiatriki Core Labs he delivered exceptional results on optimizing instruments for best performance, meeting the most demanding customer needs for throughput and fast result reporting.

I heartily recommend Ioannis and would be happy to work with him again.

Konstantinos Panoutsopoulos,
Head of Laboratory Organization & Quality Control,
Roche Diagnostics (Hellas) S.A.


/My Journal

Feb 5

Elevating IT’s role within the business

IT Department from cost center to business leader Rising consumer expectations, combined with increased competition and rapid technological advancements, have led to an environment where if you think you’re standing…

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Five things you should be doing now to prepare for GDPR compliance

With the upcoming regulation set to go into effect in May 2018, now is the time to prepare accordingly. On May 25, 2018, the European Union’s General Data Protection Regulation (GDPR) will…

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Feb 2
Jan 30

What is GDPR? Everything you need to know

Everything you need to know about GDPR [caption id="" align="alignnone" width="900"] What is GDPR?[/caption] What is GDPR? The General Data Protection Regulation, or GDPR, is one of the most important…

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Feb 9

Roche Management Awards 2010 Winner

CRM Consultant

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/Get in touch with me, or just say Hi!